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Support ArticlesIf you want to make your video inaccessible, you must turn off the VOD or live stream. How to Turn Off Streaming on VOD In order to turn off Dacast live streaming or any VOD, you must navigate to the content and click Description. From there, you can toggle the VOD file, live stream, package […]
Pay-Per-View vs. Subscription Pay-per-view and subscription are two monetization models available with the Dacast paywall. When it comes to video monetization, a subscription requires a viewer to pay for unlimited access to your content over a fixed amount of time. Pay-per-view, on the other hand, requires viewers to pay for access to individual pieces […]
This column acts as a detailed Q&A for how storage works over the Dacast system. Please feel free to comment on which topics you’d like to see addressed here. How Much Storage is Included with My Account? This depends on your plan level. Please log in to your Dacast account and click DASHBOARD and the […]
To update your billing information you navigate to the Account/Billing section after yousign into your Dacast account. By clicking on Update Payment Method you will be able to change your payment method. NOTE: Your financial institution may automatically update the expiration date on a credit card as a courtesy. Some financial institutions do this […]
Dacast will charge you monthly or annually (depending on your plan), on the anniversary of the date you initially purchased the subscription. Charges are billed at the beginning of your billing cycle. If you would like to know your next billing date or current plan, you can visit the Plan section after you sign […]