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Platform Update: Migration to Akamai

This article addresses all Dacast clients using our services for live streaming. We strongly advise you to read this article if you don’t want to lose your ability to stream.We would like to inform you about an important update regarding our platform’s streaming and video hosting services. Due to recent changes at Edgio, including their restructuring under Chapter 11, we have decided to transition our clients from Edgio’s Content Delivery Network (CDN) to Akamai.Akamai is widely recogniz...

Which Ports are Required for Streaming with an RTMP Firewall?

When it comes to streaming on an RTMP platform with a firewall, most people don’t need to open any ports and can start to stream live video right away. Port 1935 However, if you are having trouble and believe you need a port open for the RTMP firewall, 1935 should be the key. RTMP Default Port This is the default port for RTMP (Real Time Messaging Protocol) encoding. With an RTMP encoder, our service is set up to try to use ports 80 or 443 if 1935 isn’t open, which is why most should be fine...

Simulcasting: How to Stream to Multiple Destinations – Dacast, Facebook & More

Simulcasting is the technique of streaming to multiple destinations at once.This guide will show you how to simulcast to Facebook, YouTube, Twitch or any other RTMP destination from the Dacast app.As a final result, you should have your stream playing directly on those platforms’ feeds and anywhere you’ve embedded your Dacast live channel.Please note that the stream playing directly on other destinations depends on those other networks, not on Dacast. Therefore, any issues or limitat...

Video Tutorial: How to Live Stream with OBS Studio

This video tutorial How to Live Stream with OBS Studio will explain step-by-step how to start live streaming on a Dacast live channel using the classic OBS Studio broadcasting software with integrated encoding features.For a faster and easier setup, we recommend using the Dacast custom version of OBS Studio, available for free in your account.Please note that this video tutorial is applicable for both Windows and Mac users.What is an Encoder? Not exactly sure what...

Video Guide: How to Start Live Streaming Using Dacast – OBS Studio

VIDEO TUTORIAL This video will explain step-by-step how to start live streaming on a Dacast live channel using the Dacast version of OBS Studio broadcasting software with integrated encoding features. WRITTEN TUTORIAL Spanish version available here.In this tutorial, we will explain step-by-step how to start live streaming on a Dacast live channel using OBS Studio broadcasting software (available for free). Note that this guide is valid for Mac and PC.Before starting,...

Low Latency Streaming via HLS on Dacast OBS Studio

OBS Studio is a simple yet capable free broadcasting software with an integrated RTMP encoder. We recommend using OBS Studio along with our recommended encoder settings to get started with live streaming. Although OBS Studio is our recommended software encoder, it is not required. Any RTMP encoder will work.How to Set up low latency HLS streaming with OBS Studio Technical Requirements for low latency HLS Streaming with OBS Before you download OBS Studio, please make sure you...

What Is HLS Streaming?

HTTP Live Streaming (or HLS) is an adaptive streaming communications protocol created by Apple. It is used for communication between iOS and Apple TV devices. HLS has the capability to evenly distribute either live or any on-demand video. As such, it is the sole technology available for adaptively streaming to Apple devicesHLS is widely supported in streaming servers from numerous vendors and live streaming providers as real-time transmuxing functions in distribution platforms like those fro...

How to Use Password Protection on the Dacast platform

Dacast is a secure streaming solution equipped with the password protection tools you need for your live streaming content. We’ve put together a few simple steps on how to have your live stream and video content, password protected. Live streams/Video On Demand/Expo/Playlists Content Click on the Edit Button (which appears as a pencil icon) on your live streams/Video On Demand/Expo/Playlists content: From there, navigate to the SECURITY tab as circled below...

Enhanced Folder and File Management

Managing Your Folders Dacast offers an easy to use and efficient folder management for your uploaded contents. This will make your uploaded contents easy to sort out from using a nice tag management, a drag and drop feature and a smooth user interface.Here are the things that you can do with the new and improved folder management system: Select/Create a folder when uploading a content As soon as you upload a video, a prompt will appear where you can create or select an existing folder whe...

How to Organize Dacast VOD Content in the New Back Office

One of the great functions of Dacast is a comprehensive video content management system of VOD content. In this post, we will guide you through the process of organizing your Dacast VOD content in the back office by creating folders of videos.To get started, you must be logged into your Dacast account at https://app.dacast.com/:STEP 1: Navigate to the "Folders" tab STEP 2: On the left side, you will see all your folders. On the right, you can click on "Filte...

How to Delete Your Uploaded Videos

You probably need to delete uploaded videos from time to time because they are no longer relevant, you need storage space, or for other reasons. To delete your video content in your Dacast account, you will need to move the videos to your “Trash” folder and then select ‘Empty Trash’. To do so, we invite you to review the step by step walkthrough below: Move your video(s) to the trash folder 1. Once in your Dacast account, click on ‘ Videos’ on the left menu of your dashboard:...

How to use Dacast Signed Keys?

What are Signed keys? Signed Keys are an alternative to Domain Control for preventing your videos from being embedded where you don't want them to be. Whereas Domain Control security is based upon verifying the referrer information sent by the embedding user agent, user-signed security is based upon verifying a signature appended to your embed code that is generated using a secret signing key shared by you and Dacast. How to turn ON the Signed Key feature to your account?Login...

Upload Your Files from Google Drive

We understand how tedious it is to individually upload dozens of files one at a time. Let our Google Drive bulk video upload tool save that hassle for you. This feature allows customers who have plans with this feature to upload a large number of files or one or more single large-sized video files hosted on Google Drive. Go to Upload Video and select Google Drive. 2. Select your Google account. 3. If you want to upload an entire folder of videos, click the desi...

Easily Export Your Vimeo Videos to Your Dacast Account

Do you have videos on Vimeo that you want to move to Dacast? You can easily transfer all the videos you have stored on your Vimeo account without downloading or uploading anything using our Vimeo Migration Tool. Vimeo Migration Tool Our Vimeo Migration Tool will allow us to pull all of the content from your Vimeo account and import everything directly to your Dacast account.To proceed, we will need one of the following pieces of information from your Vimeo account:Account ID Sho...

How to Use OBS Studio: A Comprehensive Guide for 2024 [2024 Update]

For professional live streaming, your first and foremost step is to produce high-quality streams. To produce truly high-quality streams, however, you must have great software. You need key features such as quality screen recording software, audio output capture and the right recording path and audio settings. Furthermore, it needs to be good enough for viewing in high resolution at full screen and on mobile devices. One of the most popular pieces of live-streaming software is OBS Studio. OBS St...

How to Embed Live Streaming Video on Your Website [2024 Update]

Today, video is king. Statistics consistently show that people are watching less TV and are watching more videos online. For example, it's been shown that 44% of people watch less TV because they're watching live videos instead. Furthermore, more than 80% of audiences prefer to watch live videos over reading blogs. To embed live stream on website, start by choosing a video player that supports your streaming format. Once set up, you’ll need the live stream HTML code provided by your streaming p...

RTMP Server Hosting: What It Is and How to Access It

Video and video live streaming have taken the world by storm. One study found that 80% of people surveyed preferred video streaming to blogs and social media posts. Real-time messaging protocol (RTMP) is the technology driving this trend. It's the gold standard in live video streaming and is credited with making video and audio data streaming accessible to everyone. In this post, we cover all you need to know about RTMP protocol server hosting. We discuss how RTMP streaming works, it's role in ...

How to Create a Live Scoreboard Overlay When Streaming Sports Online

In today's increasingly digital world, broadcasting sports online is becoming more popular. Companies like DAZN, for example, have moved from filming in the stands to making billion-dollar deals with sports leagues.More than 30% of fans now live stream sports to their mobile device or tablets, as it gives them control over how they watch their favorite team in action. As this trend indicates, sports fans have always been at the cutting edge of technology. One of those is scoreboard overlays ...

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Frequently asked questions

Everything you need to know about the product and billing

Does Dacast Provide Customer Support for My Viewers?
Dacast does not provide customer support for the viewers, but only to its customers. If you are interested in live customer support for your viewers, this may be possible at an extra cost via our professional services.
What Payment Methods do You Accept for My Dacast account?
As our main payment sources, Dacast supports both credit cards (all major credit cards accepted) and PayPal. If you wish to purchase an event plan or an annual plan you can also pay by check or wire transfer. For wire transfer information please contact one of our sales representatives.
What is the Video Viewer Limit on Regular Accounts with Dacast?
There is no viewer limit for videos on regular Dacast accounts. We have facilitated broadcasts with hundreds of thousands of concurrent viewers. Dacast uses a global Content Delivery Network (CDN) that allows users to stream to vast audiences without the concern of hitting a limit that would overwork a smaller server network. This top tier CDN is available on all plans. If you plan on streaming to large numbers of viewers, please make sure you purchase the appropriate amount of bandwidth. Any questions or you want to access this feature? Please contact us.
What Can I Do if I Experience a Video API Issue in My Dacast Account?
Our documentation is automatically updated each time we improve our API. You can test each API call directly in the documentation. To do so, please follow our guide here.
I was billed from DACAST INC, what was this?
If you haven’t signed up for a Dacast account and are seeing this on your credit card statement, chances are you bought access to a stream/video recently from one of our live streaming customers or partners. So either you did a Pay-Per-View for an event or signed up for a subscription. Try to line up when you purchased and if you watched anything that day for which required payment.
Is There a Limited Number of Live Channels in My Dacast Account?
There are no live channels limits in your Dacast account. However, by default, you cannot create more than 20 live channels in your Dacast account without contacting us. If you need more than 20 live channels in your account, please contact us and we will make it happen.
What Do I Do When My Video Bandwidth Limit is Exceeded?
Set up Playback Protection, which is essentially overage protection. In this scenario, you put a credit card on file that is authorized to refill your bank of Bandwidth if you go over your monthly bandwidth or Event Plan bandwidth. You can check out our Playback Protection Walkthrough for more details. An alternative option is just letting the bandwidth run out. This will cause your streams to shut off when you burn through the bandwidth on your account, but you will not suffer any additional consequences.
Which Dacast Embed Code Should I Use?
Dacast provides two embed code options for live streaming: JS and iframe. Both of these work for playback on your website or app via desktop and mobile devices as long as the content itself supports it. The JS embed code is the default embed code for Dacast, and it supports the most features. This includes being responsive if the elements are designed inside is a different size and working with the referrer restriction feature. To embed it in a WordPress website for instance, just copy and paste it in your article. This must be done in the text mode. The iframe embed code is the most universally compatible embed code. The caveat is that some features do not work with it.
In What Currency Will Dacast Issue My Paywall Revenue?
For all your video monetization efforts, Dacast will give you back your video paywall revenue in USD.
Dacast Video Storage Overview and Pricing FAQ
This depends on your plan level. Please log in to your Dacast account and click DASHBOARD and the top center box shows how much included storage you have.

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