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Support ArticlesNavigating the Dacast Onboarding
To ensure users make the most of their experience, Dacast offers a user-friendly onboarding process that acts as a guiding beacon through the platform’s features. In this article, we will explore the Dacast onboarding, shedding light on how you can effortlessly navigate through the platform and unlock its full potential.
Accessing the Onboarding Flows
When you log on to Dacast, you can start your journey by clicking on the question mark icon in the header. From here, selecting “Getting Started” takes you to a page presenting the different categories you can explore. These flows are designed as short tutorials, offering a step-by-step guide to help you familiarize yourself with the platform’s features.
By clicking on the checklist, you can view a list of different tutorials tailored to your needs. This checklist serves as a dynamic tool that can be revisited as many times as necessary.
Whether you are on the free trial or subscribed to a paid plan, you can access the onboarding flow.
Free Trial Specificities
If you are on a free trial, a specific checklist is prominently displayed on the app, positioned at the bottom left. This tailored checklist serves as a guide through essential tutorials. Upon completion, the checklist disappears, signifying that you have successfully acquainted yourself with the platform’s fundamentals.
Life Ring Button
The Life Ring button, located at the bottom right of the app, provides seamless 24/7 support. With this feature, you can access customized articles tailored to your needs along your navigations, making it easier to find the information you need.
Additionally, the ‘Give Feedback’ option allows you to take screenshots or video recordings of any issues you encounter, or simply share your comments with us. For real-time assistance, Dacast’s support chat is available to answer any live queries you may have. Your experience and feedback are important to us, and we’re committed to providing you with the best support possible!
Building Confidence and Expertise
The primary goal of the Dacast onboarding is to ensure you are not only navigating the platform but also harnessing its features to their full potential. By providing accessible and comprehensive tutorials, Dacast empowers users to become adept at live streaming and video hosting, regardless of their prior experience.
Any questions or you want to access this feature? Please contact us. Not yet a Dacast user, and interested in trying Dacast risk-free for 14 days? Sign up today to get started.
