How to Cancel a Dacast Account

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Wondering how to cancel your Dacast account? The answer to this question depends on whether you are using a Dacast free trial account or a paid Dacast account.

In this post, we will cover how to cancel your Dacast account for both paid plans and free trials.

How to Cancel a Dacast Free Trial 

As you may know, we provide a totally free trial with no strings attached. So, if you aren’t happy after using the free trial, you can cancel it with no fees or penalties.

Now, if you want to opt-out from our mailing list, you can do it directly by clicking on the unsubscribe link in the last email you’ve received from us, requesting to unsubscribe through your account manager or via email at team@dacast.com 

Please remember that our 30-day free trial provides you with 10 GBs, which is enough to stream high-quality video to about 10 people for two hours. 

If you need further assistance with your free trial or switch to a paying account, please contact us at any time. 

How to Cancel a Paid Account on Dacast

If you have a paying account with Dacast, you will have to contact your account executive to cancel your account. 

If you change your mind before the end of your commitment and you want to downgrade you can also do it by giving us a call.

We invite you also to contact us anytime via our chat online to get further information and help regarding our different plans.

Not yet a Dacast user, and interested in trying Dacast risk-free for 30 days? Sign up today to get started.

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2 thoughts on “How to Cancel a Dacast Account

  1. Senem Yücedag says:

    Hello,
    I want to cancel my Dacast account, I accidently did this yesterday thinking, I need this for my class in university but it was actually a completely different thing that I should’ve done. Now I’m in this 30 days test version, and I want to cancel my whole account please, because like I said I don’t need this.
    Please inform me about the cancellation.
    Thank You
    Best regards
    Senem Yücedag

    • Harmonie Duhamel says:

      Hi Senem, I hope you are well. Your account manager Gary Garside will delete your account and keep you posted. If you need anything else, feel free to contact him anytime: gary.dhillon@dacast.com. Have a great day! Best

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