CATEGORY ARCHIVES: KNOWLEDGE BASE

  To change your Dacast password, you must log into your account. Next, click “Account” then “Profile” as shown:  Under ”Profile” you will find a button titled “Change Password.” Click the button and a window will pop up where you can create a new one. Please note that changing your Dacast password requires having your […]

Yes, the email addresses of your viewers will be kept private. Dacast does not market to your viewers. That said, if the viewer signs up for a broadcaster account by accident, they will receive marketing emails from that sign-up. However, Dacast will never market to your viewers if they are correctly registered as a viewer […]

Yes, you can easily set up multiple live events with the same Dacast account. To create different channels for different live events, simply click the “Create New” button in the Live channel section. However, remember that this is not a feature available in the Dacast Trial version. These multiple live events feature is only available […]

  Please note that any content published on Facebook including video and live stream will be opened on a new tab and won’t directly play in your Facebook feed. If you have published a live channel or a VOD with a paywall and you cannot play on the new tab, please: Verify that your video content […]