CATEGORY ARCHIVES: KNOWLEDGE BASE

Does Video Bandwidth Rollover on Dacast’s Monthly Plans?

Yes, unused video bandwidth rolls over each month and stays on your account as long as you are on a monthly or annual plan. If you cancel your plan or decide to downgrade to a lower monthly plan “level,” the remaining bandwidth will be removed from your account. Please note that all bandwidth expires after […]

How to Embed a Video on Wix via Dacast

Embedding players via Dacast is easy. When you embed a video on Wix website, be sure to use the iframe embed code. This is found under “General” > “Sharing” on each individual piece of content. Next, go to your Wix site. Click “Add” > “Apps” > “HTML” > “HTML code.” From there, simply copy and […]

How Long is the Dacast Free Trial?

Dacast’s free trial accounts last 14 days unless you use your allotted 10 GB of bandwidth first.  If you need to test further, you may request an extension for 7 more days via your Dacast account. 72 hours before the end of your initial trial, the extend button should appear. Please note however that 5 […]

How do I Clear My Cache on Dacast?

How you clear your cache on Dacast will depend on which browser you are using.Here are some links that will explain how to clear your cache on different browsers:  Mozilla Firefox: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache Google Chrome: https://support.google.com/chrome/answer/2392709?hl=en&visit_id=637933522194284017-2728932394&rd=1 Safari: https://support.apple.com/en-ph/guide/safari/sfri47acf5d6/mac Any questions or need help/access to this feature? Please contact us. Not yet a Dacast user, and interested […]