Callahan & Associates Are Using Video to Respond to Changing Market Needs

In today’s world, video is critical to this goal. Moreover, webinars and informational video form the backbone of the company’s online content.

As Steven Rubin, Online Experience Manager, explains, “The credit union industry overall is experiencing a shift in leadership and shift in technology. Callahan is reformatting our strategy to match. Our overarching goal is to provide media that matches up to our readers’ expectations. Providing quality, dynamic video at all times is crucial to this effort succeeding.”

Given those online video needs and goals, C&A ultimately landed on dacast for their advanced video hosting platform of choice.

Their challenge is to make Callahan & Associates turned to Dacast for a number of compelling reasons to meet its needs for hosting live feeds. 

1. Moving From Brightcove

Callahan & Associates initially began its online video journey with Brightcove, another video hosting provider. However, the team was soon disappointed: “Brightcove didn’t offer us the financial flexibility or customization we were looking for. With Dacast, we are able to create a video delivery system on our site that was both beneficial to us as a business as well as consistent and dependable for our users” says Rubin.

Callahan needed to transfer their videos from Brightcove to their new Dacast account. As such, the company sought a quick and easy solution to help them do just that. Ruben notes: “We had over 1000 videos stored with Brightcove, which would have been very time-consuming to transfer ourselves. dacast designed a solution that saved us the hassle of downloading and re-uploading into the dacast platform. They took care of it all for us.”

2. Customer Support

In particular, the team at Callahan is impressed with the high-quality personal support that Dacast offers. Rubin says, “the team at Dacast listened to exactly what we needed and provided us with a plan that worked for us.”

3. Customization

Furthermore, Callahan & Associates appreciates Dacast’s customizable video player. Rubin explains, “Setting various customizations with the player and playlists offered us good flexibility. It also made embedding the player into our template stress-free.”

4. Mobile Delivery

In addition, dacast helps C&A respond to the changing demands of a new generation of Credit Union professionals. According to Rubin, “Credit Union leaders are younger than ever. In fact, many have access to mobile devices that make video much more accessible than in the past. We strive to provide quality, dynamic videos to our readers via our website. Fortunately, dacast certainly meets those requirements.”

5. Ease of Use

Rubin continues, “Dacast offers an extremely understandable user interface. This made our transition very smooth. Similarly, familiarizing ourselves with the new platform was seamless. The uploading and encoding speeds are also very fast compared to other services we’ve used in the past.”

6. Social Sharing

“As part of our brand awareness strategy, we need to upload videos to various sites and social media platforms. We’ve found this incredibly easy using Dacast’s social settings,” Rubin concludes.

Callahan & Associates choice of Dacast satisfied their needs. Dacast’s personalisation, ease of use and customer service have satisfied Callahan & Associates. In addition, our attentiveness and professionalism are seen as a significant advantage by Callahan & Associates who were looking for exactly this kind of contact. 

The companies Callahan & Associates have been providing cutting-edge insight and leadership to credit union industry decision-makers for over 25 years. As such, they believe that co-operation is key for credit unions to be more responsive to the market and member needs. In fact, C&A aims to provide insight into the trends and innovative practices that can move the industry forward as a whole.